Privacy Policy

Last Updated:

1. Introduction

Welcome to the Privacy Policy of PixelHood Roma. We are an apparel brand located in Rome, Italy, specializing in high-quality, gamer-inspired hoodies and sweatshirts. This policy explains how we collect, use, and protect your personal data when you visit our website, pixelhoodroma.com, and interact with our services. We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We collect personal information to provide and improve our services to you. This includes:

  • Contact Information: When you make a purchase or contact us, we collect your name, email address, shipping address, and phone number.
  • Usage Data: We may collect non-identifiable data about your interaction with our site, such as pages visited, time spent on pages, and referring URLs. This helps us understand how our website is used.
  • Payment Information: We do not store your credit card details. All payment processing is handled by secure, third-party payment gateways.

3. Use of Data

The data we collect is used for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your order, inquiries, or customer service requests.
  • To improve our website, products, and services.
  • To comply with legal obligations.

4. Images & Media

This section outlines our policy on the use of images and other media on our website:

  • Product Images: All product photos and promotional images on our website are the exclusive property of PixelHood Roma or its licensors and are protected by copyright. Unauthorized use, reproduction, or distribution is prohibited.
  • User-Submitted Images: If you submit an image to us for a custom print or any other purpose, you represent that you have the necessary rights to the image. We will never use, publish, or share your custom-submitted image without your explicit, written consent.
  • Accessibility: We use descriptive alt-text for all images on our site to ensure accessibility for users with visual impairments. We do not publish or store any EXIF or other metadata from images you may submit.

5. Cookies

We use a limited number of cookies to ensure the proper functioning of our website and to improve your user experience. These cookies are primarily for technical purposes, such as maintaining a shopping cart session. We do not use third-party tracking cookies or collect data for targeted advertising.

6. Third-Party Services

We use a few trusted third-party services to operate our business, including:

  • Shipping Providers: To deliver your orders.
  • Payment Processors: To securely handle transactions.

These third parties are required to protect your information in accordance with their own privacy policies and applicable laws.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of any incorrect data.
  • Request the deletion of your personal data.
  • Object to the processing of your data.

To exercise any of these rights, please contact us at support@pixelhoodroma.com.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact our data protection representative at:

Email: support@pixelhoodroma.com